Services - Support Packages
In addition to offering our services on projects, we also provide yearly service packages which include all types of services relating to database implementation and administration as well as supporting infrastructure.
Whether you want to prevent a potential production downtime, have a temporary need for extra system activities, or simply want to leave the implementation and administration of databases and supporting infrastructure to professionals without hiring new staff, our team is available to you anytime, day or night.
Based on your needs, choose one of our packages on offer – or simply create your own!
Essentials
This package has been designed for clients who do not employ database and/or database storage and SAN Network administrators but require regular maintenance as well as the need to hire experts periodically who can find and solve the most difficult of problems on database servers or in database storage and SAN Network.
- 600 hours per year
- 80% over VPN
- Proactive and regularly scheduled check-ups are done on the system every day
Business
This package has been designed for clients who need to hire experts periodically, who can find and solve the most difficult of problems on database servers or in database storage and SAN Network, as well as database and database storage and SAN Network administrators who would occasionally complete administrative operations.
- 300 hours per year
- 50% over VPN
- Proactive system check-ups are done 4 times per month
Professional
This package has been designed for clients who require high performance systems and who employ database, database storage and SAN infrastructure administrators and need to hire experienced experts who can locate and solve the most difficult of problems on database servers or database storage and SAN Network.
- 150 hours per year
- 30% over VPN
- Proactive system check-ups are done on the system every month